Shipping & Returns

Thank you for shopping with HERink.

Every order is prepared with care to ensure your books and merchandise arrive safely.

Processing Time

Orders are typically processed within 3–5 business days (excluding weekends and holidays).

Preorders, signed editions, limited releases, and high-volume launch periods may require additional processing time. Any extended processing time will be noted on the product page.

Shipping

Shipping rates are calculated at checkout based on your location and selected shipping method.

Once your order has shipped, you'll receive an email with tracking information so you can follow your package every step of the way.

At this time, HERink ships within the United States. International shipping may become available in the future.

Incorrect Shipping Address

Please verify your shipping address before placing your order.

HERink is not responsible for packages delivered to an incorrect address provided during checkout.

Lost or Delayed Packages

Once a package has been accepted by the shipping carrier, delivery times are outside of our control.

If your package is delayed, please contact the shipping carrier first using your tracking number.

If you still need assistance, contact us and we'll do our best to help.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.

Include:

Your order number
Photos of the damaged item
Photos of the shipping packaging

We'll review your request and work with you to make it right.

Returns & Refunds

Due to the nature of books, signed editions, and limited-release merchandise, all sales are final unless your item arrives damaged or an incorrect item was shipped.

Approved refunds or replacements are issued at HERink's discretion after reviewing the reported issue.